Cookie policy by Menace Rentals, 2025

Menace Rentals collects cookies to deliver you the best possible user experience.

At Menace Rentals, a subsidiary of Menace Media, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and billing/shipping address.
Payment Information: Credit/debit card details or other payment information required to process transactions.
Rental Details: Information related to the equipment you rent and rental history.
Website Usage Data: IP address, browser type, and information about your interactions with our website (e.g., pages visited, time spent).
Communication Data: Information you provide when contacting us, including emails, messages, or feedback.

2. How We Use Your Information
We use your personal information for the following purposes:

To Provide Services: Processing equipment rentals, managing bookings, and delivering equipment.
Payment Processing: Handling transactions securely through trusted payment gateways.
Customer Support: Addressing inquiries, resolving issues, and improving your experience.
Marketing: Sending updates, promotions, or newsletters (you can opt-out at any time).
Legal Compliance: Ensuring compliance with applicable laws and regulations.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: With trusted third-party vendors who assist in providing services (e.g., payment processors, delivery partners).
Legal Obligations: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyse website traffic. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.

6. Your Rights
You have the following rights concerning your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data (subject to legal obligations).
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [email protected]

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Menace Rentals
Email: [email protected]
Phone: 01604 435314
Address: Cottage Farm, Hartwell Rd, Roade, Northampton NN7 2NU